Privacy Policy

Last updated: 12.12.2014

This Privacy Policy applies to klivolks.com and describes how Klivolks Private Limited treats user information collected online and offline.

Company Information

klivolks.com is operated by Klivolks Private Limited, an Indian company registered under the Companies Act, 2013, with registered office at TC 29/909(1), Rugmini Nivas, Palkulangara, Pettah.P.O, Trivandrum – 695024.

Information Collection

Types of Information Collected

• Contact details: name, email, mobile number, phone, address, IP address
• Payment/billing information (excluding credit card numbers, handled by our payment gateway provider)
• Demographic data about events and preferences
• Browser and device information, site usage patterns

Collection Methods

• Direct collection during registration or purchases
• Passive tracking via analytics tools, cookies, and web beacons
• Third-party sources including social media integration

Use of Personal Information

We use the information we collect to:

• Contact customers for purchase confirmations and promotions
• Respond to inquiries and registrations
• Improve our products and customize experiences
• Analyze site trends and enhance our services
• Protect company and customer security
• Send marketing communications and transactional messages
• Comply with legal requirements

Information Sharing

Information may be shared with:

• Service vendors and payment processors
• Business partners
• Government agencies when legally required
• Successor companies in business transactions

User Controls

Users can opt out of marketing emails by contacting us at [email protected], with processing taking approximately ten days. Transactional messages continue regardless of opt-out status.

Grievance Officer

In accordance with applicable law, the contact details of the Grievance Officer are provided below:

Policy Updates

Material changes to this policy will be posted on this page.

Jurisdiction

Disputes are governed by Indian law under Trivandrum jurisdiction.